Our People

We are committed to providing our members with a professional, efficient, friendly and courteous service. While you look after your patients we are here to look after you and offer you peace of mind. We will provide excellence across every aspect of your relationship with Medisec whether on advisory queries, claims or complaints. If your query relates to membership, whether on joining, subscriptions or renewals queries, our role is to assist you. Our experienced team works closely with our members to identify the key elements of service needed to develop a long term and mutually beneficial partnership and the provision of quality, timely and effective advice.

Our commitment to members is as follows:

  • We will strive to ensure that the strong reputation for service to members is maintained and indeed enhanced.
  • We will work hard to negotiate and offer the most competitive and appropriate medical indemnity cover with maximum flexibility for lifestyle and family choices.
  • We will, on a 24/7 basis, provide exceptional professional support and reassurance in the event of a claim, complaint, ethical or legal query and be empathetic to the stress that such an event can bring.
  • We will tailor best practice and risk guidelines to help you in your practice and to fulfil your professional obligations.
  • Whilst the underlying rationale of the company is not the annual profit level, successful financial performance will remain a priority for us, to ensure the future capacity of the company to serve you its members.