We are committed to providing our members with a professional, efficient, friendly and courteous service. While you look after your patients we are here to look after you and offer you peace of mind. We will provide excellence across every aspect of your relationship with Medisec whether on advisory queries, claims or complaints. If your query relates to membership, whether on joining, subscriptions or renewals queries, our role is to assist you. Our experienced team works closely with our members to identify the key elements of service needed to develop a long term and mutually beneficial partnership and the provision of quality, timely and effective advice.
Our commitment to members is as follows: