GP Factsheets
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Open Disclosure
Please click below to read our factsheet concerning open disclosure, with regards to the Civil Liability (Amendment) Act 2017. Download as a PDF
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Online reviews – Risk Tips for Managing Online Negative Reviews
Please click below to read our factsheet with regards to receiving online negative reviews. Download as a PDF
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Occupational Health for the Non-Specialist
Please click below to read our quick reference guide about occupational health assessments. Download as a PDF
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Medical Records – The Importance of Good Medical Records
Please click below to read our quick reference guide about the importance of keeping good medical records, and guidance on how to achieve this. Download as a PDF
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Medical Records – Third Party Requests for Medical Records
Please click below to read our factsheet concerning third party requests for records. Download as a PDF
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Medical Records – Requests for a Deceased Patient’s medical records
Please click below to read our factsheet regarding how to respond to requests for the medical records of a deceased patient. Download as a PDF
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Medical Records – Ownership and Transfer of Medical Records
Please click below to read our factsheet covering the ownership and transfer of medical records. Download as a PDF
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Managing Conflict and Aggression – A practical guide for general practice teams
Please click below to read our factsheet concerning how to manage situations of conflict and aggression. Download as a PDF
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Managing Challenging Situations: Doctor / Patient interactions
Please click below to read our factsheet concerning how to respond to and manage challenging interactions between doctors and patients. Download as a PDF