Consultant Resources
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Complaints
Click on the poster below to download an electronic copy for use on screens in your practice, or use the contact form to let us know if you would like to request a jpeg/PDF copy by email. Download as a PDF
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Communications via SMS
Please click below to read our factsheet pertaining to communicating to patients over SMS text messaging. Download as a PDF
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Communications via Fax
Please click below to read our quick reference guide on communicating with patients via fax. Download as a PDF
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Communications via Email
Please click below to read our quick reference guide on communicating with patients via email, and guidance on maintaining patient confidentiality. Download as a PDF
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Communication between primary and secondary care article
Please click below to read an article by Julie Price, Consultant Clinical Risk Advisor to Medisec published in the Medical Independent on clear communication between primary and secondary care. Download as a PDF
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Communication – discussing obesity
Please click below to read an article by Dr Lisa Lawless, Clinical Risk Advisor in Medisec, published in the Medical Independent on talking to patients about their weight: Download as a PDF
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Clinical Images: Medico-Legal Issues
Please click below to read our quick reference guide on taking and receiving clinical images, and any medico-legal issues that may arise. Download as a PDF
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Claims – Breaking down the elements of a claim
Please click below to read an article by Dee Duffy, Legal Counsel in Medisec published in the Medical Independent on breaking down the elements of a claim. Download as a PDF
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Children – Statutory reporting obligations
Please click below to read an article by Dee Duffy, Senior Legal Counsel in Medisec, published in the Hospital Doctor, on statutory reporting obligations regarding children: Download as a PDF